{"id":1766,"date":"2025-12-15T07:43:36","date_gmt":"2025-12-15T07:43:36","guid":{"rendered":"https:\/\/codta.adasistemas.com\/?page_id=1766"},"modified":"2026-03-06T07:59:25","modified_gmt":"2026-03-06T07:59:25","slug":"carta-de-servicios","status":"publish","type":"page","link":"https:\/\/codta.adasistemas.com\/index.php\/servicios\/carta-de-servicios\/","title":{"rendered":"Carta de Servicios"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:10px;--awb-margin-top:0px;--awb-margin-bottom:0px;--awb-background-color:var(--awb-color5);--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1216.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-title-center fusion-title-text fusion-title-size-one\" style=\"--awb-text-color:var(--awb-color1);--awb-margin-top-small:0px;--awb-margin-right-small:0px;--awb-margin-bottom-small:20px;--awb-margin-left-small:0px;--awb-font-size:40px;\"><div class=\"title-sep-container title-sep-container-left\"><div class=\"title-sep sep- sep-solid\" style=\"border-color:var(--awb-color3);\"><\/div><\/div><span class=\"awb-title-spacer\"><\/span><h1 class=\"fusion-title-heading title-heading-center\" style=\"margin:0;text-transform:none;font-size:1em;\">Carta de Servicios del CODTA<\/h1><span class=\"awb-title-spacer\"><\/span><div class=\"title-sep-container title-sep-container-right\"><div class=\"title-sep sep- sep-solid\" style=\"border-color:var(--awb-color3);\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 fusion-flex-container nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-background-position:left top;--awb-border-sizes-top:0px;--awb-border-sizes-bottom:0px;--awb-border-sizes-left:0px;--awb-border-sizes-right:0px;--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:10px;--awb-padding-bottom:80px;--awb-padding-top-medium:72px;--awb-padding-bottom-medium:60px;--awb-padding-bottom-small:48px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1216.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><nav class=\"fusion-breadcrumbs fusion-breadcrumbs-1\" style=\"--awb-breadcrumb-sep:&#039;\/&#039;;\" aria-label=\"Breadcrumb\"><ol class=\"awb-breadcrumb-list\"><li class=\"fusion-breadcrumb-item awb-breadcrumb-sep awb-home\" ><a href=\"https:\/\/codta.adasistemas.com\" class=\"fusion-breadcrumb-link\"><span >Inicio<\/span><\/a><\/li><\/ol><\/nav><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\" style=\"--awb-text-color:var(--awb-color6);\"><p style=\"text-align: justify;\">La Carta de Servicios es el documento por el cual el Colegio de Delineantes y Dise\u00f1adores T\u00e9cnicos de Andaluc\u00eda informa a la ciudadan\u00eda y personas interesadas sobre los servicios que presta, as\u00ed como los derechos de estas personas en relaci\u00f3n con esos servicios.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"accordian fusion-accordian\" style=\"--awb-border-size:1px;--awb-icon-size:13px;--awb-content-font-size:var(--awb-typography3-font-size);--awb-icon-alignment:left;--awb-hover-color:hsla(var(--awb-color6-h),var(--awb-color6-s),calc( var(--awb-color6-l) + 58% ),var(--awb-color6-a));--awb-border-color:hsla(var(--awb-color6-h),var(--awb-color6-s),calc( var(--awb-color6-l) + 40% ),var(--awb-color6-a));--awb-background-color:var(--awb-color1);--awb-divider-color:var(--awb-color3);--awb-divider-hover-color:var(--awb-color3);--awb-icon-color:var(--awb-color1);--awb-title-color:var(--awb-color5);--awb-content-color:var(--awb-color6);--awb-icon-box-color:var(--awb-color7);--awb-toggle-hover-accent-color:var(--awb-color5);--awb-title-font-family:var(--awb-typography3-font-family);--awb-title-font-weight:var(--awb-typography3-font-weight);--awb-title-font-style:var(--awb-typography3-font-style);--awb-title-font-size:var(--awb-typography3-font-size);--awb-content-font-family:var(--awb-typography3-font-family);--awb-content-font-weight:var(--awb-typography3-font-weight);--awb-content-font-style:var(--awb-typography3-font-style);\"><div class=\"panel-group fusion-toggle-icon-boxed\" id=\"accordion-1766-1\"><div class=\"fusion-panel panel-default panel-f7b5814b8840c9785 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_f7b5814b8840c9785\"><a aria-expanded=\"false\" aria-controls=\"f7b5814b8840c9785\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-1766-1\" data-target=\"#f7b5814b8840c9785\" href=\"#f7b5814b8840c9785\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon fa-check fas\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Elaboraci\u00f3n y aprobaci\u00f3n<\/span><\/a><\/h4><\/div><div id=\"f7b5814b8840c9785\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_f7b5814b8840c9785\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>La elaboraci\u00f3n de la Carta de Servicios corresponder\u00e1 a una Comisi\u00f3n compuesta por las personas que ocupen el cargo Decano-Presidente, Vicepresidente y Secretario, que redactar\u00e1 una propuesta de carta de servicios para su posterior aprobaci\u00f3n.<\/p>\n<p>La aprobaci\u00f3n de la propuesta de Carta de Servicios corresponder\u00e1 a la Junta de Gobierno del CODTA, reunida en sesi\u00f3n ordinaria, mediante el voto favorable de la mitad m\u00e1s uno de sus miembros presentes o legalmente representados.<\/p>\n<p>Una vez aprobada la Carta de Servicios, el texto de la misma permanecer\u00e1 en todo momento en la sede del Colegio a disposici\u00f3n de los ciudadanos para su consulta, permaneciendo tambi\u00e9n publicada en su p\u00e1gina \u201cweb\u201d.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"accordian fusion-accordian\" style=\"--awb-border-size:1px;--awb-icon-size:13px;--awb-content-font-size:var(--awb-typography3-font-size);--awb-icon-alignment:left;--awb-hover-color:hsla(var(--awb-color6-h),var(--awb-color6-s),calc( var(--awb-color6-l) + 58% ),var(--awb-color6-a));--awb-border-color:hsla(var(--awb-color6-h),var(--awb-color6-s),calc( var(--awb-color6-l) + 40% ),var(--awb-color6-a));--awb-background-color:var(--awb-color1);--awb-divider-color:var(--awb-color3);--awb-divider-hover-color:var(--awb-color3);--awb-icon-color:var(--awb-color1);--awb-title-color:var(--awb-color5);--awb-content-color:var(--awb-color6);--awb-icon-box-color:var(--awb-color7);--awb-toggle-hover-accent-color:var(--awb-color5);--awb-title-font-family:var(--awb-typography3-font-family);--awb-title-font-weight:var(--awb-typography3-font-weight);--awb-title-font-style:var(--awb-typography3-font-style);--awb-title-font-size:var(--awb-typography3-font-size);--awb-content-font-family:var(--awb-typography3-font-family);--awb-content-font-weight:var(--awb-typography3-font-weight);--awb-content-font-style:var(--awb-typography3-font-style);\"><div class=\"panel-group fusion-toggle-icon-boxed\" id=\"accordion-1766-2\"><div class=\"fusion-panel panel-default panel-aca53064731527d6f fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_aca53064731527d6f\"><a aria-expanded=\"false\" aria-controls=\"aca53064731527d6f\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-1766-2\" data-target=\"#aca53064731527d6f\" href=\"#aca53064731527d6f\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon fa-check fas\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Contenido<\/span><\/a><\/h4><\/div><div id=\"aca53064731527d6f\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_aca53064731527d6f\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>La Carta de Servicios del Colegio Profesional de Delineantes y Dise\u00f1adores T\u00e9cnicos de Andaluc\u00eda, tendr\u00e1 el siguiente contenido:<\/p>\n<ol>\n<li>Los servicios que presta el CODTA.<\/li>\n<li>Indicaci\u00f3n del \u00f3rgano del Colegio que presta cada servicio.<\/li>\n<li>La lista actualizada de las normas que regulan los servicios que presta el CODTA.<\/li>\n<li>Los derechos de los ciudadanos en relaci\u00f3n con los servicios prestados.<\/li>\n<li>El procedimiento y los requisitos necesarios para que los ciudadanos puedan presentar quejas y sugerencias al Colegio, los plazos de contestaci\u00f3n a aqu\u00e9llas y sus efectos.<\/li>\n<li>La indicaci\u00f3n del domicilio de la sede del CODTA, su n\u00famero de tel\u00e9fono y de fax, as\u00ed como su p\u00e1gina \u201cweb\u201d.<\/li>\n<li>El horario de atenci\u00f3n al p\u00fablico de la oficina del Colegio.<\/li>\n<li>Cualquier otro dato de inter\u00e9s sobre los servicios que presta el CODTA.<\/li>\n<\/ol>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-5 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"accordian fusion-accordian\" style=\"--awb-border-size:1px;--awb-icon-size:13px;--awb-content-font-size:var(--awb-typography3-font-size);--awb-icon-alignment:left;--awb-hover-color:hsla(var(--awb-color6-h),var(--awb-color6-s),calc( var(--awb-color6-l) + 58% ),var(--awb-color6-a));--awb-border-color:hsla(var(--awb-color6-h),var(--awb-color6-s),calc( var(--awb-color6-l) + 40% ),var(--awb-color6-a));--awb-background-color:var(--awb-color1);--awb-divider-color:var(--awb-color3);--awb-divider-hover-color:var(--awb-color3);--awb-icon-color:var(--awb-color1);--awb-title-color:var(--awb-color5);--awb-content-color:var(--awb-color6);--awb-icon-box-color:var(--awb-color7);--awb-toggle-hover-accent-color:var(--awb-color5);--awb-title-font-family:var(--awb-typography3-font-family);--awb-title-font-weight:var(--awb-typography3-font-weight);--awb-title-font-style:var(--awb-typography3-font-style);--awb-title-font-size:var(--awb-typography3-font-size);--awb-content-font-family:var(--awb-typography3-font-family);--awb-content-font-weight:var(--awb-typography3-font-weight);--awb-content-font-style:var(--awb-typography3-font-style);\"><div class=\"panel-group fusion-toggle-icon-boxed\" id=\"accordion-1766-3\"><div class=\"fusion-panel panel-default panel-01b14e7a0f2abf6a3 fusion-toggle-has-divider\"><div class=\"panel-heading\"><h4 class=\"panel-title toggle\" id=\"toggle_01b14e7a0f2abf6a3\"><a aria-expanded=\"false\" aria-controls=\"01b14e7a0f2abf6a3\" role=\"button\" data-toggle=\"collapse\" data-parent=\"#accordion-1766-3\" data-target=\"#01b14e7a0f2abf6a3\" href=\"#01b14e7a0f2abf6a3\"><span class=\"fusion-toggle-icon-wrapper\" aria-hidden=\"true\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon fa-check fas\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-toggle-heading\">Presentaci\u00f3n de sugerencias y quejas por la ciudadan\u00eda<\/span><\/a><\/h4><\/div><div id=\"01b14e7a0f2abf6a3\" class=\"panel-collapse collapse \" aria-labelledby=\"toggle_01b14e7a0f2abf6a3\"><div class=\"panel-body toggle-content fusion-clearfix\">\n<p>La ciudadan\u00eda podr\u00e1 presentar en cualquier momento en el CODTA, tanto individual como colectivamente,\u00a0<b>sugerencias\u00a0<\/b>sobre actividades y materias que sean competencia del mismo, que ser\u00e1n en todo caso estudiadas por la Junta de Gobierno.<\/p>\n<p>Igualmente podr\u00e1n presentar\u00a0<b>quejas\u00a0<\/b>relativas a cuestiones de inter\u00e9s general o tambi\u00e9n sobre asuntos que les afecten a t\u00edtulo individual, debiendo ser\u00a0<b>tramitadas y contestadas en el apartado e-Tr\u00e1mites de nuestra Ventanilla \u00danica<\/b>.<\/p>\n<p>Una vez presentada la queja, \u00e9sta se elevar\u00e1 a la Junta de Gobierno dentro del plazo de cinco d\u00edas h\u00e1biles, contados desde el d\u00eda siguiente al de su presentaci\u00f3n, debiendo ser\u00a0<b>contestada\u00a0<\/b>expresamente por la Junta de Gobierno\u00a0<b>en el plazo de quince d\u00edas h\u00e1biles<\/b>\u00a0contados desde el d\u00eda siguiente al de la presentaci\u00f3n de la queja.<\/p>\n<p>La\u00a0<b>resoluci\u00f3n\u00a0<\/b>adoptada, que no ser\u00e1 susceptible de recurso, deber\u00e1 ser\u00a0<b>notificada\u00a0<\/b>a la persona interesada\u00a0<b>en el plazo de siete d\u00edas h\u00e1biles<\/b>\u00a0desde que la misma se dictara.<\/p>\n<p>En el supuesto de que la resoluci\u00f3n de la queja resultase\u00a0<b>favorable\u00a0<\/b>para la persona interesada, la Junta de Gobierno adoptar\u00e1 las medidas necesarias con el fin de impedir que se caue o se vuelva a causar desde el CODTA perjuicio alguno a la persona que formul\u00f3 su queja particular, o a la ciudadan\u00eda en el caso de que la queja se refiriera a alguna cuesti\u00f3n de inter\u00e9s general.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":2389,"menu_order":0,"comment_status":"open","ping_status":"open","template":"100-width.php","meta":{"footnotes":""},"class_list":["post-1766","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/codta.adasistemas.com\/index.php\/wp-json\/wp\/v2\/pages\/1766","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/codta.adasistemas.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/codta.adasistemas.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/codta.adasistemas.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/codta.adasistemas.com\/index.php\/wp-json\/wp\/v2\/comments?post=1766"}],"version-history":[{"count":8,"href":"https:\/\/codta.adasistemas.com\/index.php\/wp-json\/wp\/v2\/pages\/1766\/revisions"}],"predecessor-version":[{"id":2393,"href":"https:\/\/codta.adasistemas.com\/index.php\/wp-json\/wp\/v2\/pages\/1766\/revisions\/2393"}],"up":[{"embeddable":true,"href":"https:\/\/codta.adasistemas.com\/index.php\/wp-json\/wp\/v2\/pages\/2389"}],"wp:attachment":[{"href":"https:\/\/codta.adasistemas.com\/index.php\/wp-json\/wp\/v2\/media?parent=1766"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}